Data protection

Privacy policy


Dear visitors,

Thank you for your interest in our website. In the following we would like to inform you about the handling of your personal data. The protection of your privacy is important to us. We use information that we receive and store during our visit to our website exclusively for internal purposes and to improve the design of our website. We store the IP address transmitted by your web browser for a period of seven days in order to detect, limit and eliminate faults or errors (e.g. attacks on our servers). After this period has expired, we delete or anonymise the IP address. We use the IP address exclusively for the aforementioned security purposes.

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I. Who is responsible for data processing and who can you contact?

Responsible for the data processing are we, the company

S. v. Bassewitz GmbH & Co. KG
Im Rollfeld 42
76532 Baden-Baden

Phone: 07221/993880
Fax: 07221/993882

Handelsregister: Amtsgericht Baden- Baden, HRA 201292

Umsatzsteueridentifikationsnummer: DE812109551

Vertreten durch die geschäftsführende Gesellschafterin: Sylvia v. Bassewitz


II. general information on data processing

1. scope of data processing

Since we are constantly striving to improve our services for our customers in a continuous process, e.g. through individualization, the general data collected by us is statistically evaluated anonymously. If you make use of our services, as a rule only those data are collected that we need to provide the services. As far as we ask you for further data, it is voluntary information (fields which are not marked as mandatory fields). The processing of personal data takes place exclusively for the fulfilment of the requested service and for the protection of justified own business interests.

In order to protect your data from unwanted access, we use an encryption procedure on our pages. Your data will then be transferred from your computer to our server and vice versa via the Internet using a 32-bit TLS encryption (Transport Layer Security). You can recognize this by the fact that the lock symbol on the status bar of your browser is closed and the address bar begins with https:// . We do not use encryption if you only exchange generally available information with us.

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2. legal bases of data processing

The legal bases for the processing of your data by us are as follows

- Art. 6 para. 1 lit a) DSGVO, provided that you give us your consent;

- Art. 6 Para. 1 lit. b) DSGVO, if the data processing serves to establish or execute a contract;

- Art. 6 para. 1 lit. c) DSGVO, if we are legally obliged to collect data;

- Art. 6 para. 1 lit. f) if we have a legitimate interest in data processing and our interests in this respect outweigh your rights and freedoms.

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3. duration of data storage / deletion

Basically we delete or block pb. Data, as soon as the purpose of storage is no longer applicable. If we are legally obliged to store data, a blocking or deletion will only take place after the legal obligation to store data has expired, unless it is necessary for further storage of the data for the conclusion of a contract or fulfilment of a contract. Obligations to store and document data may arise from the German Civil Code (BGB), the German Commercial Code (HGB) or the German Tax Code (AO). The periods for storage and documentation specified there are two to a maximum of ten years. Finally, the storage period is also assessed according to the statutory periods of limitation, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB) generally amount to three years.


4. recipient of the data collected

We are the primary recipients of the data collected via the website. In addition, contract processors (web hosters, technical support) have access to the data collected via our website or app. Compliance with the statutory regulations is, however, guaranteed by contract processing agreements which we conclude with our contract processors based in the EU. Data will only be transferred to third countries to the extent specified below.

In addition, your data will only be transferred to third parties within the scope of our services, if this requires the transfer of your data and is permitted by law.


5. profiling / automated decision making

We do not carry out any profiling / automated decision making in the sense of the DSGVO.


6. obligation to provide data

When visiting our website, there is no legal or contractual obligation to provide personal data.


III. data processing when visiting our website and contacting us

1. General

1.1 Scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

(1) Information about the browser type and the version used

(2) The user's operating system

(3) Internet Service Provider of the User

(4) The IP address of the user

(5) Date and time of access

(6) Website from which the User accesses

(7) Website accessed by the User's system through our Website

The data is also stored in the log files (log files / log of all or certain processes on a computer system) of our system. These data are not stored together with other personal data of the user.

1.2 Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

1.3 Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO. Since it is not possible for us to deduce an IP address from a natural person without further ado, since an IP address is not a sensitive date, since it is deleted at the latest seven days after visiting the website and since we need it in order to offer our website, our interest outweighs your interest.

1.4 Duration of storage

The collected data will be deleted as soon as they are no longer required for the purpose of their collection (provision of the website). If the data is stored in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case, however, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

1.5 Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.


2. use of cookies

2.1 Description and scope of data processing

2.1.1 Technically necessary cookies

Our website uses technically necessary cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The user data collected by technically necessary cookies are not used to create user profiles.

3. contact by e-mail / contact form

3.1 Scope of data processing

On our website it is possible to contact us via the e-mail address provided or via a contact form. When using the contact form, it is mandatory to provide an e-mail address. Further information can be provided voluntarily. In addition, we save the date and time of contact during the sending process. If you write us an e-mail, the personal data of the user transmitted with the e-mail will be stored. The contact data will be used exclusively for the processing of the conversation or request.

3.2 Legal basis for data processing

Art. 6 para. 1 lit. a and f DSGVO is the legal basis for the processing of the data which takes place in the course of sending an e-mail or establishing contact via the form. If the purpose of the contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.


3.3 Purpose of data processing

The processing of the personal data of the establishment of contact serves us alone for the treatment of the establishment of contact and your request. This is also our legitimate interest. Since the establishment of contact emanates from you, you are free and we inform you beforehand about how we handle the transmitted data, our legitimate interest outweighs your right to privacy. In this respect, we also assume your consent to data processing.

3.4 Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For personal data sent by e-mail or via the contact form, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified. The additional data collected during the sending process will be deleted after a period of seven days at the latest.

3.5 Possibility of objection and removal

The user has at any time the possibility of the storage of his personal data to contradict and to revoke given consents. In such a case, the conversation cannot be continued. The objection / revocation can be made by e-mail or by post. In this case, all personal data stored in the course of contacting us will be deleted by us.

As far as data is collected within the scope of a contractual relationship, there is no possibility of objection, as this is absolutely necessary for the execution of the contract.


V. Your rights

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights in summary:

- Right to information, Art. 15 DSGVO

- Right to rectification, Art. 16 DSGVO

- Right to cancellation, Art. 17 DSGVO

- Right to limited processing, Art. 18 DSGVO

- Right to information of third parties, Art. 19 DSGVO

- Right to data transferability, Art. 20 DSGVO

- Right of opposition, Art. 21 DSGVO

- Right to revoke consent given, Art. 7 para. 3 DSGVO

- Right to appeal to a supervisory authority, Art. 77 DSGVO

Details can be found below:

1. right of access, Article 15 DSGVO

In principle, you can request confirmation from us as to whether personal data relating to you will be processed by us.

If such a processing exists, you can request the following information from us:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data processed;

(3) the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;

(4) the planned duration of the retention of the personal data relating to you or, if it is not possible to provide specific information in this regard, criteria for determining the retention period;

(5) the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) all available information on the origin of the data, if the personal data are not collected from the data subject;

(8) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.

They shall have the right to request information as to whether the personal data concerned will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2 Right to rectification, Article 16 DSGVO

You have the right to have your personal data corrected and/or completed if it is inaccurate or incomplete. We must then carry out the rectification without delay.


3. right to cancellation, Art. 17 DSGVO

(a) Duty to delete

You can ask us to delete your personal data immediately. We are obliged to delete this data immediately if one of the following reasons applies:

(1) Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

(2) You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 DSGVO.

(4) The personal data concerning you have been processed unlawfully.

(5) The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.

(6) The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b) Information to third parties

If we have made your personal data public and we are obliged to delete them pursuant to Art. 17 para. 1 DSGVO, we shall take appropriate measures (including technical measures) to inform those responsible for processing the personal data that you have requested the deletion of all links to this personal data, copies or replications of this personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary.

(1) the exercise of freedom of expression and information;

(2) to fulfil a legal obligation or to perform a task which is in the public interest or is carried out in the exercise of official authority which may have been transferred to us;

(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;

(4) for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the provisions under section
(a) the said right is likely to render impossible or seriously prejudice the attainment of the objectives of such processing; or

(5) to assert, exercise or defend legal claims.

4 Right to limitation of processing, Article 18 DSGVO

Under the following conditions, you may request that the processing of your personal data be restricted:

(1) if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data;

(2) the processing by us is unlawful, you refuse to have the personal data deleted by us and instead require us to restrict the use of the personal data;

(3) we no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or

(4) if you have objected to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether our legitimate reasons outweigh your reasons.

If the processing of the personal data concerning you has been restricted, these data - apart from their storage - may only be processed by us with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a member state.

If the processing restriction has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.


5. right to inform third parties, Art. 19 DSGVO

If you have asserted the right to correction, deletion or restriction of processing to us, we are obliged to inform all recipients to whom your personal data have been disclosed of the correction, deletion or restriction of processing, unless this proves impossible or involves a disproportionate effort for us.

You have the right to be informed by us about these recipients.

6 Right to Data Transferability, Article 20 DSGVO

You have the right to receive your personal data from us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible person without any hindrance from us, provided that

(1) the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

(2) the processing is carried out by automated means.

In this respect, you also have the right for us to transfer your data to another person responsible, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected by this.

This right to data transfer does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority assigned to us.

7 Right of objection, Article 21 DSGVO

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

We will no longer process the personal data concerning you unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

8. right to revoke the declaration of consent under data protection law, Article 7 para. 3 DSGVO

You have the right to revoke declarations of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.

9 Right to complain to a supervisory authority, Article 77 DSGVO

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.

The supervisory authority to which the complaint was submitted will inform you, the complainant, of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 DSGVO.


VI. subject to change

We reserve the right to adapt this data protection declaration in order to comply with current legal requirements. If you visit our website again, the updated and published data protection declaration will apply.